Claims department

Step 1 of 2

Your personal information

Start your claim online, whenever works for you. A claims expert will contact you as soon as possible.

For emergencies or for immediate assistance, contact us at 1-877-650-4851. Our phone service is available 24 hours a day, 7 days a week.

First name

Last name

Email address

Date of birth

Primary phone number

Extension

Secondary phone (optional)

Extension

Le meilleur moment pour vous joindre

Morning

Afternoon

Evening

Step 2 of 2

Your claim

This claim is in respect to

Your home

Your vehicle

Location of the damaged premises

Year

Make

Model

Policy no. (optional) Ex.: 12334567

Information regarding the request (optional)

/ 5000-caracteres

Date of the loss

DD-MM-YYYY

Time of the loss

Ex.: 5:00 p.m.

Photos, supporting documents (optional)

Max. of 3 pdf or doc files at 20mb or less

Add a documentsave_alt

The personal information that we, iA Financial Group and our affiliates, collect in connection with your claim will be used and disclosed only for the purposes for which you have already consented.

To review your consent preferences or to learn more, please consult our Privacy Notice.

Please note that this claim statement does not constitute automatic approval of the claim by Industrial Alliance Auto and Home Insurance Inc.

I understand that the Assistance and Claims team may ask me to provide additional information.