A 20% refund

Due to the current situation, Prysm General Insurance is offering its clients a refund equivalent to 20% of their monthly auto insurance premium.

• Everyone will be receiving this refund. No need to call or apply to obtain it.
• This refund is retroactive to April 1st and applies for an initial period of two months.
• The refunded amount will not be deducted from the insurance premium payment. The refund will be paid to clients (direct debit or cheque) at the end of May 2020, for the period of April 1 to May 31, 2020, based on their current method of payment. For payments by cheque, mail service could be delayed.
• All our auto insurance clients will receive a second refund for the period of June 1 to 30, 2020. This refund will be paid out in July, based on clients’ method of payment (direct deposit or cheque).

How do I receive the refund?

This refund is automatic—no need to call or apply to obtain it.

Why is the amount of my last monthly payment the same?

The refunded amount is not deducted from your insurance premium payment. Your refund for the period of April 1er to May 31, 2020, will be paid at the end of May, based on your current method of payment (direct deposit or cheque).

The second refund payment is scheduled for the period of June 1 to 30, 2020. This payment will also not be deducted from your auto insurance premium. This refund will be paid out in July, based on clients’ method of payment (direct deposit or cheque).

How is the amount of the refund calculated?

The amount of the refund represents 20% of the monthly auto insurance premium for the period of April 1 to May 31, 2020.

The amount of the second refund represents 20% of the monthly auto insurance premium for the period of June 1 to 30, 2020.

How will the refund be paid out?

The refunded amount will not be deducted from your insurance premium payment. Your refund for the period of April 1 to May 31, 2020, will be paid at the end of May, based on your current method of payment (direct deposit or cheque).

A second refund for the period of June 1, to 30, 2020, will be paid in July.

If you currently pay by cheque, you can change your method of payment online before May 15 so your refund will be deposited directly into your bank account. This method of payment will be the method of payment in effect at your next renewal.

When will I receive the refund?

Bank deposits will occur at the end of May for the period of April 1 to May 31, 2020.

Cheques will be mailed at the end of May for clients who use this method of payment. Delays due to slower mail service may occur.

June refund

Bank deposits for the period of June 1 to 30, 2020, will occur in July. Cheques will be mailed in July for clients who use this method of payment.

How much is the refund?

The amount of the refund corresponds to 20% of your auto insurance premium for the period of April 1 to May 31, 2020. It is impossible to confirm the amount before it is deposited into your account or the cheque is issued.

All auto insurance clients will receive a second refund for the period of June 1 to 30, 2020.

Will the refund apply to all the vehicles on my policy?

The refund applies to all vehicles on your policy, including recreational vehicles like motorcycles, snowmobiles and all-terrain vehicles.