Claims Department

Our agents are available to help you if you need to make a claim.

Make a claim

August 9 weather event:

If you wish to file a damage report, do so now online or by dialling 1-877-650-4851.

If you already have a claim number and we haven’t yet contacted you to obtain the details or request photos of the damage to your home, please fill out the Damage Assessment to ensure that your claim is processed as efficiently as possible.

While you’re waiting for one of our claims adjusters to take care of your claim, take a look at our latest advice on limiting further water damage.

  • Business hours

    Monday to Friday, 8:00 am to 8:00 pm
    Saturday, 8:30 am to 4:00 pm

    Emergency service is available 24 hours a day.

  • Phone

    Toll free 1-877-650-4851

  • Fax

    1-844-687-7285